RETURNS
We want you to feel confident when shopping with Retro Kick Off. If you’re not completely satisfied with your purchase, we’re here to help.
30-Day Returns
We offer returns within 30 days of delivery.
To be eligible for a return:
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The item must be in the same condition as received
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The item must not be worn, washed or altered
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All original packaging (where applicable) must be included
Vintage shirts may show signs of age as described in the listing. Returns will not be accepted for flaws that were clearly shown in product photos or mentioned in the description.
How to Request a Return
Please email:
Include:
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Your order number
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The reason for return
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Clear photos (if the item is faulty or not as described)
We will respond with return instructions.
Refunds
Once your return has been received and inspected, we will notify you of the outcome.
If approved, your refund will be issued to your original payment method. Please allow a few working days for the refund to appear in your account.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is faulty or significantly not as described.
We recommend using a tracked service, as we cannot be responsible for items lost in transit.
Faulty or Incorrect Items
If you receive an item that is faulty or not as described, please contact us within 48 hours of delivery so we can resolve the issue promptly.
Exchanges
Due to the one-off nature of most vintage items, exchanges are not usually possible. If you require a different size, we recommend returning the original item and placing a new order (subject to availability).
If you have any questions regarding returns, please contact: